VI Agents' approach to professional services is based upon the following principles: 

• technology is only a means and never an end in itself
• business impact must determine the use of technology
• simplification drives adoption and ROI

VI Agents works with clients to help define the desired improvements and the resulting business processes. We make sure that a client is properly trained in the use of our solution framework. If a client wishes, we participate and take responsibility in the implementation of projects. 

Our professional services include: 

• helping define the process improvements
• configuration, setup and support services
• solution hosting and managed services